We will explore communication skills that will impact your conversion rates and build strong relationships with your families and colleagues. Learn your communication strengths and weaknesses as we self-reflect and leave with real work examples and templates for effective and persuasive communication. If you want to be able to approach conflict with confidence and sell with compelling communication, then this session is for you! Michelle brings her humor, personality, 15 years of admissions experience, and a master's degree in communication studies to this session. You will be a better professional with these tips and tools.