Confidence in Conflict: How to engage with your biggest critics inside your institution
Date & Time
Friday, September 16, 2022, 3:30 PM - 4:30 PM

How do you turn your critiques into your biggest fans? We all have people within our own organization and community that have strong opinions about the admissions department. This session will encourage you to walk towards them in confidence, humility, and direct communication turning them into stronger advocates than you imagined. If you just started in your role or have been there a long time, it is never too late to mend a broken link. Together we can find ways to bring our experience and information to the table for everyone to join in on the mission of admissions. 

Take Away 1: Participants will gain key communication tools to approaching conflict

Take Away 2: We will show example ways to present information in a clear and helpful way for different constituents

Take Away 3: Example situations will be open for discussion 

Take Away 4: Participants will leave with the confidence to approach situations that can negatively impact the mission of their department

Michelle Ulland, Minnehaha Academy

Location Name
Mediterranean 8
Session Type
All Levels, Any Type of School, Women in Leadership