Name
Candor as a Retention Tool: Rebalancing Adjusted Tuition
Date & Time
Thursday, September 24, 2026, 11:30 AM - 12:30 PM
Speakers
Description
Is it possible to eliminate a financial aid deficit while improving retention? At Carolina Friends School, we did exactly that when we re-balanced our Adjusted Tuition budget by $400,000 in a single year without sacrificing enrollment. This session breaks down our process into three critical steps: a comprehensive internal audit, the implementation of objective methodology, and a radical restructuring of how we communicate financial decisions. We will move through and beyond the spreadsheets to explore how "clarity as kindness" can transform financial aid from a source of friction into a relational bridge. Attendees will walk away with a roadmap to better assess their own budget, establish objective criteria, and create structures to deliver difficult news with the dignity families deserve.
Location Name
Marriott Grand Ballroom 12 (Lobby Level)